These transcripts are AI-generated, and spelling may not be 100% accurate (especially for names, places, and methodologies).
what probably one of the biggest things for me has been learning
the type of person that flourishes in
my practice and the type that doesn’t
and it’s not that there’s anything wrong or right about either of them
it’s just that this is the way the practice is and it suits
some people and it doesn’t suit other people
that’s probably one of the things that I’ve gotten
Hello everybody
and welcome to The Healthy Business Lab Podcast where we interview
amazing Allied Health business owners
to pick their brains so we can get some great insights
learnings from everything they’ve done in
around their business and today I’m super
excited to have someone I know quite well
Amanda Abel from
the Northern Centre for Child and Adolescent Development
on our podcast today. Amanda, welcome to the show
Thank you for having me Craig, very exciting!
very happy to be here
Awesome! I know you’ve got so much wide breadth of experience
in the psychology profession and obviously
running your business there
I always love our guests to be able to introduce themselves
share a bit of their background but
also start with a bit of a way of sharing insights
from how you’ve leverage your expertise in managing
your own business as well in this
idea of how do we look after ourselves as business owners as well
that was a long question
I’m happy for you to take that wherever you feel like going
as I know our conversations
often go take it wherever you want to go and then we will dig into
bits and pieces of it from there
yeah cool I think it’s an
interesting point I guess in terms of where I find myself
now as a business owner and psychologist
and I think I’ve been a psychologist for about 17 years
I think it’s about that who’s counting
but I’ve had my business for about I think it’s been 12 years
and that I guess period of time
you know becoming more confident as a psychologist and
interested in I guess different areas of psychology so
I’ve primarily worked with children and families
as a psychologist in the clinical setting but also during that
phase of time I have branched out as well
and had and worked sort of in that more corporate space
and did quite a bit of work in
kids digital media and advertising
and I got to do heaps of fun work with like lego and
got to go to Lego HQ in Singapore
that was so much fun so it’s been
a journey for me as a business owner but then also clinically
and learning different ways to apply my clinical knowledge
and my developmental knowledge
of kids and I guess there’s kind of been the
these two sort of parallel journeys
and areas of growth going on I love that
there’s so much there that I want to pack it to
jump into personally especially when you mentioned lego for anybody
watching the visual one of this you see a bunch of lego
over my shoulder a few yodas and
a few other things but
before we get sidetracked from my personal interest
I’d love for you to share how have you leveraged
the mindset side of things in your own business and even
from the sense of things that we often I know as a business
owner there’s lots of things that I know from my expertise
in managing money and those sorts of things that at times
I lose sight of in my own life in my own business
but when I reconnect with it, it’s like
yeah I need to remember that as a business owner because
that’s what will ultimately help me serve my clientele better
and the like and that idea of practicing what we preach
what is your journey been in that side of things in looking after
the mental side of life for yourself in managing a business
yeah good question
it’s really funny because it’s something that so I just fell into
owning a business
I can’t remember if we’ve spoken about this before sort of I was
had been working
as a psychologist and then I had my daughter I was not ever really
very much a career driven person
so I sort of didn’t really have big intentions about returning to work
after I had my child and
you know I was just sort of
planning on just let’s see what happens and then sort of probably
six months into being a new mum I was like yeah
I want to go back and I think it reignited
that passion because I was
very burnt out right before I got pregnant
and I was looking at a career change at that point
so I think, I was probably a little bit lost and then I think becoming a mum
really encouraged me to return
back to being a psychologist
and it just happened that when you work with kids especially
I have always worked with children with autism
and particularly young children
and doing diagnosis and that kind of thing
it can be hard to find a space to work from
that you know your clients
feel comfortable and that they can be
noisy and loud if they need to and I had a few difficulties
finding a location and to work from that where we weren’t disturbing
is someone having a massage in the room next door or
an adult counselling session next door so
I sort of just had to get my own premises
and so that’s how I kind of just fell
into it because then it was like oh now I’ve got all these rooms
now I need to fill them so I can’t just I was literally rattling
around yes yes and so it just sort of slowly grew
I’ve never had a business plan
I never really aspired
initially to create something as big as
what I have created but it just happened
and I guess luckily I was really motivated and very into it so
I was able to kind of stick
with it but having just fallen into being a business
owner meant that I wasn’t really prepared mentally
I hadn’t owned a business before so definitely
in terms of you know I suppose just
the mental health side of things as as the business
owner and managing that balance
between my personal life
and being the business owner
that was trial and error and I just had to learn that
as I went and there was definitely
challenges along the way to test me yeah so it was very much a
let’s just wing it and see how we go which is
still kind of my approach to
life as you know and in terms of the mindset
from the business perspective
that’s also just something that’s evolved so it again
wasn’t something that I sat down and planned
yeah cool and is there anything
that sort of that you’re leaning on in that space
now to help you or any sort of
practices routines reflections
or all those sorts of things that you’re sort of
utilising at the moment
I suppose in a lot of ways from what I’ve learnt
in this period of time it’s been very much about
learning to pace myself
so almost more kind of proactive strategies of pacing myself
planning, setting small achievable goals
and things like that but I guess from a mental health perspective
as well
I’ve eventually become good at kind of switching off usually on weekends so
there’ll often be weekends where I don’t even log in to my emails or
check the calendars and things like that
I guess just little practices like that I’m not big on mindfulness
we’ve spoken before I’ve got ADHD like I just
I don’t know that’s one thing I where I can’t practice what I preach
well it’s a different type of mindfulness
though isn’t it and that’s why I think
if we sort of frame that a little bit differently I love how
again what I just took away three sort of key points there
was something that another guest had sort of
said very recently and I was that pacing yourself
and so for me that’s nearly a mindful practice of I actually have to
put attention to it, attention and intention
to this idea of pacing myself
because if that’s not natural
necessarily you touch upon the ADHD part of it
then well that is actually being quite mindful but I’m just need to
be conscious of this and I need to take my time with it so I love that
idea of again
just being conscious and intentional around pacing yourself
and the active switching off again intentional idea of hey cool
just making it clear so
what I was hearing so the subtext under that I was literally
that stuff sits over there somewhere it’s not a near me it’s not
around me and we actively
do something else the other thing you didn’t say explicitly
but from what you shared there and
winging it a little bit
and those sorts of things was basically
the idea of doing it your own way
as well I’m really getting comfortable with that which
I’m guessing over the years
potentially I know I definitely have
sort of like I should be doing
things a certain way cause this is the way a business
owner acts or this is the way a psychologist would act is that a fair comment
it’s funny you say it cause I’ve never been like that
so I’ve always been do it my own way awesome and
and I think sometimes probably to the detriment
of me as a professional because
I’m not to everyone’s cup of tea
I’m not to everyone’s taste
what you see is what you get and very authentic
and so I don’t come across as a super professional clinical
type of psychologist
and it’s not to say I’m not a good psychologist
but it’s just that sort of facade and mask doesn’t work
well for me and
it can be very tempting as a psychologist when you first graduate
to be like that because it’s kind of what we’re taught
we’re not taught to keep ourselves a bit reserved and a bit separate
and but yeah definitely I very much have done it my own way
in terms of the business particularly so from the start I sort of
was very excited by the business and
did lots of sort of marketing courses and things like that and
really loved all of that got quite excited by that and it
probably was quite different at that
point in time to what other practices were doing in terms of their
marketing for example
yeah cool I love that and
again that’s a great knowledge and share for people too yeah
don’t put a mask on it
for people out there that feel that and feel uncomfortable about it and
just thinking you touch on autism earlier on that idea of masking
unmasking such a challenge thing so if you think of it from
a professional space that’s so cool
a bunch of notes there on that but I think
that was a nice little also segue
into what we love to talk here experiments
in business, in that business side of it there and you touched upon
marketing and even a touch earlier there you mentioned a few
trying many different things
over the years and again 12 years there’s countless
things that you’ve done you’ve tried
things that have worked that haven’t worked I love you to start to
I guess share a few of those experience and maybe that marketing
side when you first started
and some of the things that lessons you’ve learned
yeah good question I guess
in terms of like say the marketing side of things
and that was very eye opening for me cause I’m like such a consumer
I’m just like shopping and I’m a real consumer
and so it was really funny for me learning
about being on the other side of that and about
marketing funnels and EDMs
and just all these sorts of different tactics and you know nothing
yucky and sleazy marketing but I guess ways of promoting my brand
because that was my goal and I guess that’s what I learnt
through a lot of that sort of work that I did in the early days was
my goal was about brand exposure initially
and so just learning different things I could do for that
and yeah there were lots of things that I like lots of mistakes made
printing off postcards that never got sent or that had errors
on them or like just doing things that were probably I think
ineffective for me as a business were things like expos
and having a stall at an expo
I don’t think that really was particularly helpful
but then I guess at the same time one of the things
that I did learn was about
actually being able to evaluate that and measure that and like
what strategies that you’re using in your marketing are
which ones are leading to
leads and more referrals and things like that
lots of lessons learned there yeah we can dig
into a few of those but I just want to circle back
in some aspects to that notion
of what you found fascinating from being the consumer to then
actually being the person that was
marketing and I’ll put in inverted commas
here and that idea and I would guess
given the fact of your background your profession
understanding the behavioral concepts and how the mind works
do you feel as though you sort of like lent
into that side of things to go how could you unpack
that and how could you make it work for you
and again with that idea touch one of not having
sleazy, salesy sort of thing for the type of
work that you’re doing and obviously there’s certain parameters
around what can and can’t be done from a health
and a practice perspective so I guess
yeah curious as to how you
went into that or leverage that at all yeah definitely
probably just being a psychologist we’re probably all like this we’re just so
interested
in other people and people’s minds and how they think and how they
respond to things and so
doing exercises like working out your ideal client
that was I found that really easy also
I’ve kind of always been the target audience
of my business as well as a mum and
that has made it a lot easier but I definitely
I think as a secondary interest
I’m very interested in advertising and marketing
and promotion and things like that and it probably is tied in
into why I love psychology too so I definitely
did lean in into that side of things and really enjoyed it
and then also as you talked about it
at the back end of that the measuring and evaluation of it
which again I know is very
part of what you do daily from a delivery standpoint that how
you find that process when you go to the business
side of it and then going that this process is it
very similar or do you find you do it a little bit differently
for kind of the business operations
whether it’s in marketing whether it’s operations
whether it’s financials
what how do you find that sort of measurement and evaluation
yeah, again probably something that comes naturally to psychologists
I being at uni and doing lab reports and hypotheses and
under what the expected outcome’s going to be and then getting
surprised or not surprised
so generally it is all very similar whether
we’re doing
sort of pre and post treatment measurement
with clients versus asking reception asking
clients how did you hear about us I guess it all really is
fundamentally the same in terms of where we’re collecting
data that’s going to help us make our next decision so with the clients
has this treatment been effective
and if it has then great we do this if it hasn’t then we do that
and same with the marketing
side of things and yeah you’re right even from the
financial perspective and all the work that
we’ve been doing
it really does follow that similar pattern I think
yeah cool and what I’m hearing in the subtext of
that kind of all that is just like this is just a genuine curiosity
around business in general as well and you sort of just
lift the hood under that and you just keep on
where does that take me is that a fair comment
totally, like I feel you know talking about experiments I feel like the whole
journey of being a business
owner has been one big experiment and it’s just like probably only
more recently have I really been able to take it a lot more seriously
as a business because in the early years you know you don’t
I didn’t pay myself
for quite a long time and is this viable is it going to continue
and is like one big experiment and I have always felt like I can
just try different things and see what happens
like what have you got to lose
whether it’s marketing or changing processes
or I love that and even as you were talking it
what was going around my head is
for those that are seeing the visual
side of this on my whiteboard there
is an experiment I sort of touched me when you mentioned
I sort of started take business more seriously
but then I still get these
always been an element of fun
with you is that a fair comment as well it’s like
hey I’ll be serious because I need to XYZ
but because I have the curiosity
and I want to do these sorts of things
and I’m fairly easy going with it is it always just making
sure there’s a fun element to keep you sort of
moving in the directions that you want to go
yeah definitely, and I mean I don’t know
that might be part of having ADHD
that I’m just I’m not going to do it if I’m not interested in it
so luckily keep on going there yeah yeah so that yeah definitely
curious and always kind of
always wanted to make a workplace that people wanted to come to that was as the clinicians
and then wanting to make a waiting
room and a clinical experience that families wanted to be in and
you need to have an element of fun and knowledge of the people
your target audience in both of those instances
to be able to execute that
yeah nice and I I’d love to hear that now
if we’re talking about experiments you touch one there the waiting
room what experiments have you done with your waiting
room over the over the years no doubt it’s change for example
just a little bit yeah well we’ve done
lots of different things and also our clientele
has changed a bit too so
when I first started the business we worked a lot with sort of
quite young children preschool aged whereas now we do
see a lot of adolescents and and primary school age kids as well so
things like
what you’ve got in the waiting room and what’s accessible
to your clients is something that has to be as your clients evolve
I always have wanted
it to it’s always had an element of I call it day spa vibes
because I’ve always wanted it to be calm
obviously working with kids that might have
sort of sensory differences we
have always had to be careful of not having like music really loud or
really strong scents and fragrances and things like that
so we have sort of probably more subtle elements in those areas
and then we’ve changed physical locations
and at one point I had two practices
and so it was fun playing
around with like what can I do with this space
because my other secret passion is like interior design
so that lets us have a lot more experiments yeah
that’s so cool and again knowing obviously
we’re a neurodivergent family you have some of these
things that you talk about
that waiting experience can very much affect and change what your
time with the client could end like at the end of the day if
these things that just aren’t working for a client there you could
use them before they even get into the room
to help them get to where they need to
that’s great
love that idea again as you said you basically
hey I’ve got a theme and it’s the day
spa vibes if I follow that theme
and that has the feeling that it makes people want to be calm
relaxed chilled before they go into any
interaction with any of yourself or the team
that’s great and I think so many learnings there brain ticking over
but the other one when you were talking about
sort of experiments as well you touch upon clinicians and team I’d love to
hear what sort of experiments you’ve had in the process of
team development
team growth and some of those sorts of things
how have you seen that evolve over the years as well
yeah, and that has been a really interesting
learning for me and any as well from the start the team
that I had at the start is not the same team that I’ve got today
what probably one of the biggest things for me has been learning
the type of person that flourishes in
my practice and the type that doesn’t
and it’s not that there’s anything wrong or right about either of them
it’s just that this is the way the practice is and it suits
some people and it doesn’t suit other people
that’s probably one of the things that I’ve gotten
really slowly and that is trial and error and sometimes it’s horrendously
stressful and it’s not a fun journey but
I’ve finally kind of developed a good understanding of that
for myself yeah and has that just been the iterative approach to hey
to slowly over time
finding all those little bits that go oh yeah that is us
this is the type this is
the way to approach it is that
how you’ve sort of approached that and has it just been a process of
internal continual learning as well as guidance
from coaches outside people
yeah definitely has been that internal learning feedback
I’m still really good friends with so many of the
employees that I’ve had over the years and feedback from people
has been really helpful and I’ve had some really good mentors, coaches
over the years as well
I mean look a lot of the time they’re teaching you really
great new valuable stuff but also it’s often
a process of reassurance
that I think maybe this person isn’t
the best fit for our team and having someone help
you work through that I think he’s very really quite beneficial
yeah yeah and I love that I think
you say that it’s kind of just getting that validation and that
idea of
bounce it around and so on that and you touch upon coaching
and I know there as well but I know you’ve continually
had different forms of coaching over the years how have you found
that’s why I personally find getting
coaches whether it’s general coaches
specific ones I consider that a bit of an experiment I have
sort of experiments test and measure and
some of those sorts of things how’s that
experience been for you and how is it that even
changed over the years how you’ve approached that sort of
support that you get outside of the
business to be able to
you know help you do what you want to do with the business
yeah I mean I
remember when I first discovered that I could have a coach
like that was, I was just like they’re great
okay, this is so much better
and the first coach that I had was a lady
called Cathy Love and
she’s Melbourne based as well and she is an OT
and worked in the pediatric space
as well and I can’t even remember how I met her but
I remember getting her business card and going
wow you’re a business coach
for allied health people working in pediatrics
this is awesome and
again, it was that reassurance and
someone giving you the confidence
but also someone that had been there before and could learn from
their experiences and so that was a very much like a one on one
coaching experience that we had where we would meet
like once a month or something like that and then more recently
which was how we met Gerda Muller
a psychologist, Queensland based
who has a whole academy for private practice allied health
I think our professionals
and that was a really big leap
because that was a commitment
that wasn’t just like oh I’m
going to meet with you every month and pay you a couple of hundred bucks
it was like you’re committing to paying
quite a bit more and I mean not that
it was a commitment that you couldn’t get out of or anything
but she did does ask for a commitment
so that you can get the most out of it committing to the process
at the end of the day exactly
actually really I’m the kind of person that needs
that boundary put in yeah
100% that’s why that works so well that’s why I love that
approach it definitely works
because it’s either if that’s not for me that’s fine
if it is then we’re going to get outcomes yeah yeah so that was really
really good and that was more of a group mentoring
experience and lots of other elements to it and
again it’s that kind of ongoing theme I suppose that I keep it
referring back to it of the validation and the reassurance
whether it’s from the mentor
whether it’s from other practice owners
that we’re all in the same boat and I think to
finish the answer to the previous question about
staffing and that’s changed over the years
there have been patches
where it’s been incredibly difficult to recruit psychologists
and you know there were times it was very easy to recruit
and being in a group coaching setting had
it is really helpful in those situations
because it’s just like we’re all in the same boat or
we’re all experiencing stuff turnover and I think that as a business
owner it just takes the pressure off her a bit like you know
because otherwise you start thinking am I doing something wrong
I look a lot of the time I am a lot of the time
when you’re sitting in the echo
chamber it’s hard to to just realise what’s going on and we’re
as a business owner we get caught up in that no yeah so yeah cool
given you touch one couple times as well be remiss
to talk about your experiments on the financial side of
business as well obviously that is how we did get connected through
Gerda’s amazing group there yes I mean that was one big where do we start here
experiment
and you know what I think being in that group coaching was so helpful
when we did all start talking about our financial difficulties because
again that was something you really don’t talk to other people about and to know that there were other practices
in the same or worse position
it was very reassuring for all of us
just to normalise that experience and
part of it was about the climate and
part of it is about for me speaking for myself
I’m not very money minded and
I think when you start a business
or for me when I started the business I had no idea and I mean
you’ve spoken to me so many times trying to explain all the different
tax things to me like I had no
idea and you think you’re going along okay and then
work cover, bill comes in. I never signed up for this what’s this
and then that suddenly increases because your wages are becoming
higher as your team grows
and then you got your PAYG
you got your BAS and your personal tax
oh you know you know me and I think for me the entire
time of having my business up until a point
where I met you Craig, it was so confusing
for me and I mean I’m a relatively intelligent person but
that just not understanding how it all works and not knowing
the time frame
and I do I have a good accountant I have a good bookkeeper
but I think it’s never really been something that
things have never really been explained to me in a way that
it’s been able to make sense and that’s really not their
responsibility it’s my job to learn but it had been so confusing
for me and very stressful and then also I think as a business owner
as your business grows you’re suddenly
you’ve got access to a pretty big pool of money and you’ve got access
to pretty big credit limits too and I think that is where a lot of us
and go wrong because if you’ve got access to so much cash
and you don’t know that there’s a 20 30 thousand dollar tax Bill
coming up next month
or you forgotten or you’re so caught up in everything
else that you like that is just not on my radar
you do get yourself in trouble and you know I think most of us
end up on payment plans with the ATO
and debts that we need to pay off and the work
with you really helped me to know that I wasn’t the only person
in that position
but also I wish I had a known about the Profit First approach like
12 years ago because it has just and
and it is something that I was always crying
out for and and trying to seek and
my husband and I’ve always done like the barefoot
investor stuff
with our personal finances and I was always like I want something like this for the business
but not confident enough to just go set that up myself
which maybe I could have and just that clarity
that the Profit First approach
has provided it I just can’t
say enough how much it’s reduced the stress
like you probably hear it all the time
well I do personally obviously
again that what of why I let you to share there is
it’s because those few minutes that you shared it is it’s 100%
normalise it’s very
normal it’s typical it’s whatever word we want to use for this
idea for business owners everywhere for that matter but
again that’s why I love being in the allied health space is because
Allied health practitioner you
want to look after people but finances is never
front of mind top of mind
but again as you articulated you’re very intelligent
you’re actually quite good with numbers
you just need that little bit of confidence and again
having a way or a framework that can work for people
as you’ve alluded to there it can just really help things
along that path that we can go ah yeah it doesn’t need to be
a massive
thing where I need to know the ins and outs of financial reports
and all these sorts of things as long as I’ve got
the confidence the clarity and
able to simplify some things
that can just be a process that happens and
I’ve got that there and
and I know when the next bill is going to come in cause it’s now being
either explained to me or I can visualise it and as you know
financial brain care model which
we talk about financial team again you’ve got an
awesome team already there and then just having
a little bit different skill set in there just makes it
that little bit of a difference as
guys the model you’ve talked about Profit First and then forecasting
and that’s hey I’ve got a big
block of money here that is like so easy
or the credit limit is like I can just access this it obviously
makes a world of difference yeah yeah
it does and I think it’s that forecasting
side of things which is just not something really that you do
and well I hadn’t done it
until we had started all of this and that’s kind of all I ever needed
like just knowing
that these are the things coming up and then I think also having
those different pools
of funds and I’m very diligent every Monday
I’m doing my calculations
and doing all my transfers and
it’s such a good feeling because I feel in
control and I was so out of control previously
and now I do feel in control and it’s not to say that like it’s
there’s no financial problems
but I think at least just got more oversight
yeah I love that and again
because at the end of the day it does come into this idea of
if I’m feeling in control
we’re looking after our brains and you know that
as good as anybody else with
that your background and your expertise yourself
and that’s what we find from the financial side if people
have that feeling of in control
and an awareness even if things don’t look great at least I’m in
control of it I can see that I can take actions
that can improve it therefore now I’ve got something that I can
mark again come back to your words earlier you can then
evaluate and I was looking for
all these notes I’m losing track of
the testing and the evaluation sorry
measuring and evaluating I put that in the middle
funny enough but there’s so many things around it
but yeah again being out to have those those markers
to be able to do that
that’s great and I’d love to sort of move into the
you’ve done a bunch of
all these experiments to create an amazing business that impacts
you know hundreds of
hundreds and probably thousands now over your 12 years in business
I’d love for you to sort of share some of those transformations
that you’ve seen and you’ve experienced with your clientele
we love to hear these stories because we want
practices out there providing these amazing
experiences these transformations and we want them to have
the sustainable
business so I’d love for you to share a story of two that just
make it all worthwhile for you well it’s funny
because the thing actually that
jumps into my mind when you mention that isn’t
necessarily about clients but it’s about clinicians and employees
and maybe that comes back to my desire to create a workplace
that is positive and people want to be in and definitely
there’s numerous psychologists that I’ve had
employed over the years and watching them grow and develop and
become confident because none of us come out of our psych training
with much confidence at all and it’s such a grey kind of world
psychology and it’s as in not black and white
not grey is in in depressing although but
watching that confidence develop in the clinicians
and knowing that like I’ve been part of their journey and that whether
they’ve stayed
with me or whether they’ve moved on to something else and
most of them I keep in touch with and
hearing where they are now and some of them are overseas
or you know some of them are starting their own business
and it it’s really
like nice to have played a small part in that journey
but it’s similarly with clients
as well there’s definitely some clients that
I’ve worked with that especially when I first started my business and
it does make you feel really old when you realise that
these kids are adults now
those ones you were talking about when you started
being three or four year olds and
they’re now the 20 year olds it’s very humbling
but I think the feedback sometimes that we would receive whether
it’s about me as a clinician
or one of my team members as a clinician
but we get parents that email us and just with the most beautiful
positive feedback and an update on and
where they are now and we were struggling as a family
and blah blah blah and now this is where we are and I think obviously
that is what keeps us going as psychs
and so I guess it’s that kind of transformation
from both sides in terms of
the clinicians but then also from our clients
that’s so good again
what I’ve written down here is at the end of the day it’s the transformative
ripple effect and I love it for any space I love my football
and coaching and it’s like I don’t want to coach the next Australian
football player but I love to coach the next Australian coach
kind of idea is that idea of knowing that
if we’ve had an imprint on somebody
that they then go off to then coach more people then
it’s just that ripple effect and that sort of expands out
and you’re not looking after one individual person and that’s that
idea of a business at the end of the day that
a sustainable business that can impact people through
the internal team the ripple effect is that means we can serve more clientelle
more people to get the outcomes that we’re after and you put this in the allied
health space and the psychology space
where there’s such a demand
such a need out there for people to get these kinds of supports
that constantly just gives those sort of little goosebumps
around that idea so, I love that share and I love that
that was your the first thing that came to mind
was like how would I’ve help other people who help other people
it’s such a lovely way to look at it
yeah it is and I think it’s just that it’s so rewarding
and like I said it’s what keeps us going and I think knowing that
you’re playing a part in someone’s
journey and that it’s leading them in a more positive or
helpful direction whether it’s a clinician
or it is a family it really does give you that motivation to
continue because it is like it’s hard as a business owner
and I’m sure you hear lots of stories and
I’ve been ready to throw in the towel
numerous times and I’ve almost sold my business on
probably three occasions and it is hard but then you kind of
remember that god there’s hundreds of families
that come through the door every week
and you’re making a difference
yeah and I think there’s a flow and effect for our whole team
yeah in in that regard
well thank you for sharing all that you’ve shared on
today’s show and again we want you to continue providing amazing
services and outcomes to everybody
involved both team and and all your clientele but also
through what you’ve done here today
be able to share your knowledge and expertise you’re doing that with
the wider allied health community if other people want to
other professionals want to reach out to connect
and network and do those sorts of things where’s the best place
for therm to reach out to you good question generally through our website
which is centreforchilddevelopment.com otherwise I’m on
Instagram and LinkedIn so they’re also
good places to get me as well awesome
brilliant as always we’ll put those
links into the show notes at the company this
podcast wherever you listen watch and everything
in between so once again
Amanda really appreciate you sharing your insights
from all your vast experience
across the space and again as always everybody
make sure you like subscribe
and do all those sorts of things so we hear more cool stories
like the one we’ve shared today once
again Amanda thank you very much for your time today
Thanks Craig
Bye everybody